# AI Workflow Mapping Template

## 1. Business event

- Trigger:
- Frequency:
- Current owner:
- Business impact:

## 2. Completed outcome

- Required final state:
- System where completion is verified:
- Maximum acceptable response time:

## 3. Systems and records

| System | Authoritative data | Read scope | Write scope | Owner | Authentication |
| --- | --- | --- | --- | --- | --- |
| | | | | | |

## 4. Workflow steps

| Step | Input | Action | Output | Verification | Exception owner |
| --- | --- | --- | --- | --- | --- |
| | | | | | |

## 5. Authority matrix

| Action | Permitted | Approval required | Prohibited | Approving role | Required context |
| --- | --- | --- | --- | --- | --- |
| | | | | | |

## 6. Evaluation set

- Normal cases:
- Missing-data cases:
- Contradictory-data cases:
- Integration failure cases:
- Rejected-approval cases:

## 7. Pilot scorecard

- Completion rate:
- Human intervention rate:
- Error and retry rate:
- Approval response time:
- Elapsed time to outcome:
- Cost per completed outcome:
- Unresolved exception rate:

Source: Dialogo, reviewed 2026-08-15. https://www.dialogo.chat/resources/ai-workflow-mapping-template/