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Author

Klei Aliaj

Founder & AI Engineer · Dialogo · Italy

AI Engineer with 6+ years shipping production LLM systems, agentic orchestration platforms, and multi-model inference infrastructure across healthcare, government, insurance, and fintech. Building Dialogo — an AI workforce platform that executes multi-step ops workflows across 850+ tools, billed per completed task.

Previously: AI Delivery Lead at Raiffeisen Bank (cut loan processing time 70%), built Albania's first government AI agent for e-Albania, published Bleta-8B — a custom multilingual European LLM — and contributed AI features to Vodafone's Super Tobi assistant now deployed across multiple countries. Also creator of Tuner UI, an open-source LLM development platform. Currently pursuing an MSc in Data Science at Università degli Studi di Milano.

Articles

OpenClaw Is Going Viral. Enterprise Agentic Orchestration Has Been Real for 2 Years.

OpenClaw hit 250,000 GitHub stars in record time. Gartner calls it "insecure by default." 512 vulnerabilities at last audit. For teams who have been running autonomous agentic orchestration in enterprise production since 2024, none of this is surprising.

8 min read

What is AI Agent Orchestration? A Complete Guide for Operations Teams (2026)

AI agent orchestration is the practice of coordinating multiple AI agents to complete multi-step operational tasks end-to-end: without human intervention at each step. Here is how it works, why it matters, and how teams are using it today.

7 min read

AI Agents vs Automation Tools: Why Zapier Is Not Enough for Modern Operations

Zapier and Make are rule-based automation tools. AI agents reason, adapt, and complete multi-step tasks across your stack without manual workflow design. Here is what the difference means in practice.

6 min read

How to Automate Lead Enrichment with AI Agents (Save 15+ Hours Per Week)

Manual lead enrichment costs sales teams 15+ hours per week on average. AI agents can handle the entire process: from data gathering to personalized outreach drafts: autonomously. Here is how to set it up.

5 min read

Dialogo in Action: Watch AI Agents Complete Real Workflows Autonomously

See Dialogo orchestrate a complete multi-step workflow: from summarizing emails to scheduling meetings and creating presentations: without a single manual step. Two live demos with real tools.

4 min read

Case Study: How I Automated My Entire LinkedIn Workflow and Saved 5+ Hours Per Week

I was spending 5+ hours per week on LinkedIn: drafting posts, analyzing engagement, finding leads, and writing outreach. Here is how I automated the entire workflow using Dialogo AI agents, and what the results looked like after 90 days.

5 min read

The 7 Best Zapier Alternatives for AI-Powered Automation in 2026

Zapier is great for simple rule-based triggers. But if your team needs multi-step reasoning, ambiguity handling, and outcome-based billing, these alternatives close the gap: especially for enterprise operations teams.

7 min read

How to Automate Customer Support With AI Agents (Without Losing the Human Touch)

AI agents can resolve 65% of support tickets autonomously: routing, triaging, and responding without human involvement. Here is how enterprise support teams are implementing this without sacrificing customer experience.

6 min read

What is Agentic AI? The Shift from Chatbots to Autonomous Operations

Agentic AI systems don't just answer questions: they plan, execute, and deliver work across multiple tools autonomously. Here is what the term actually means, how it differs from traditional AI, and why enterprise operations teams are paying attention.

5 min read